⚖️ refund & fairness case-by-case
Chokshis Infotech is committed to maintaining high standards of service quality, and customer satisfaction remains a core priority of our organization.
customized & professional services — due to the tailored nature of our engagements, all refund requests are reviewed and determined on a case-by-case basis.
Every situation is unique, and we evaluate with care.
eligibility assessment — refund eligibility, if any, shall be assessed based on the specific terms of the applicable agreement, the scope of services rendered, and the extent of work completed at the time the request is made.
(agreement + progress determine the evaluation)
sole discretion — Chokshis Infotech reserves the right to determine the refund amount, if applicable, at its sole discretion.
We exercise this thoughtfully and transparently.
📢 we listen
Clients are encouraged to notify Chokshis Infotech in writing of any concerns related to the services provided. The company will make reasonable efforts to address such concerns in good faith and to reach a mutually acceptable resolution.
✉️ write to us — we are committed to finding common ground.
📌 important notice
This policy does not create any obligation to issue refunds and does not waive any rights available to Chokshis Infotech under applicable law or contractual agreements.